In order to report a bug to us you need only talk to the chatbot!
Click the menu at the top of the app
Choose "get support"
Fill out a ticket and you're done!
Did you know?
You can see requests already submitted and our progress at https://flok.canny.io/
Please have in mind:
What actually happened? (a short title)
What was supposed to happen? (how should this work?)
How severe is this (1-5)?
(e.g. is this cosmetic? Then 1. Does it make the app difficult to use? 3. Impossible? 5.)Is it reproducible (can you make it happen again)?
Steps you took to get to the bug (i.e. I clicked on Eat, then searched for "banana", then it crashed)
Screen Capture
How to: Screen Capture for iPhone
How to: Screen Capture for iPhone
You can take a screenshot by tapping the side button and volume down on most models. If you are reporting a bug within our chat this is sufficient.
If flok support asks you for a video please do the following.
First enable screen recording: Go to Settings > Control Center, then tap the Add button next to Screen Recording.
Swipe from the top right to open the control center and push the record button.
First you will push record, then open flok and recreate the error. Then push the red number top left to stop recording. Please email this video (from the photos app) to [email protected].
How to: Screen Capture for Android
How to: Screen Capture for Android
You can take a screenshot by tapping the power button and volume down on most models. If you are reporting a bug within our chat this is sufficient.
If flok support asks you for a video please do the following:
For android swipe down twice from the top of your screen. Tap Screen record .
You might need to swipe right to find it.
If it's not there, tap Edit and drag Screen record to your Quick Settings.
Tap Start and recreate the error in flok. The recording begins after the countdown. To stop recording, swipe down from the top of the screen and tap the Screen recorder notification
Please email this video (from your photos app) to [email protected].